本處領務公告
鑒於近來疫情再趨嚴峻，為遵守卑詩省現階段防疫規定，來處申辦領務方式仍採網路預約制，相關內容說明如下：
一、 來處親辦續採網路預約申請，預約說明詳如下方。
二、 續接受郵寄申辦，申辦方式請見另則公告。
三、 本處將視卑詩省疫情發展，並參考卑詩省防疫政策，於適當時間另行公告領務大廳對外開放時程。

​【預約說明】
為節省您寶貴時間，預約前請務必先上本處領務網頁(網址:https://www.roc-taiwan.org/cayvr/)，瞭解申辦需知，預先填妥申請表件並列印後攜同來處申辦。
一、僅提供網路預約(不提供電話預約服務)

二、受理時間：
1. 每月1日及16日開放半個月預約時程，例如：
- 9月1日起，提供9月16日至9月30日預約﹔
- 9月16日起，提供10月1日至10月15日預約﹔
- 10月1日起，提供10月16日至10月31日預約，
- 10月16日起，提供11月1日至11月15日預約，以此類推。

2. 預約如已額滿(額滿時螢幕將顯示"No availability")，請耐心等候下一輪釋放出之可供預約時間。

3. 亦可隨時至本處預約系統查看是否有民眾取消後之空缺，或改以郵寄申辦。

三、服務項目：
1. 請選擇「主要辦理」項目
2. 各項預約申請人數最多2名，請於輸入個人聯絡資料時，在「備註欄」加註另一申請人姓名及辦理項目﹔第3人(含)以上請另預約辦理時間。
3. 申辦首次護照不可列入「備註欄」之加辦事項，請預約專屬時段。

​四、倘有人道、急難等特殊原因急需趕辦者:
請提供相關佐證並敘明事由電郵至 yvr@mofa.gov.tw，本處將依實情酌予安排。
例如：
- 奔喪、急病：請提供死亡證明或醫院證明及親屬關係證明等﹔
- 案件具時間急迫：請提供官方公文、銀行通知、合約書等。

五、預約確認、更改及取消：
1. 預約確認函：預約後請記得查收預約確認電郵。
2. 更改時間或取消預約：請於預約時間前一天之前，點選預約確認電郵下方之「更改預約時間」、「取消預約」選項進行修改。
3. 如預約當天臨時有事，請務必致電本處總機604-689-4111取消預約，否則將註記失約乙次，將影響您日後預約權利。

六、注意事項：
1. 為保障申請人及本處同仁健康，倘有發燒及咳嗽等症狀切勿前來申辦。
2. 申辦時請務必佩戴口罩，並注意保持社交安全距離，共同做好防疫工作。

【取件時間】(限: 9月16日起之申請案件)
​一、簽證：依據臺灣中央流行疫情指揮中心視疫情及執行狀況，適時滾動調整核發各類簽證申請，符合核發條件者，待審核通過後，以電話通知取件。

二、護照：
1. 晶片護照：25個工作天
2. 非晶片護照(一年效期)：10個工作天

三、文件證明：
1. 無須查證之文件證明：10個工作天
2. 需查證之文件證明：待收到查證單位回覆後，起算10個工作日，完成後以電話通知取件。

四、入出國日期證明書：影本7個工作天，正本20個工作天。

五、臨人字許可：7個工作天(限護照仍有效，單純申請臨人字許可)

【申辦諮詢】
一、申請相關問題(表格/資料)，請電郵 yvr@mofa.gov.tw
或至官網/電話查詢：
1. 護照：https://www.roc-taiwan.org/cayvr/cat/12.html
236-885-9145
2. 簽證：https://www.roc-taiwan.org/cayvr/cat/13.html
236-885-9191
3. 文件證明：https://www.roc-taiwan.org/cayvr/cat/14.html
236-885-9262
4. 入出境紀錄、入籍申請定居證、「港、澳及大陸人士」入境臺灣：
https://www.roc-taiwan.org/cayvr/post/15143.html
604-689-4111分機226

二、倘來電查詢量多致無法即時接聽，敬請稍後再撥，或於語音留言信箱提供您的姓名及電話號碼(敬請說清楚以便盡速回復)。

※上述辦理程序倘有更新調整安排，將另行公告。

​Consular Services by
​
appointment only.

As COVID-19 continues to surge across BC and to comply with the latest provincial health regulations, in-person consular services will continue to be by appointment only.
1. In-person services will continue to be by online appointment only. Please see below for instructions on how to make an appointment.
2. Our office will continue to accept mail-in applications, please refer to the separate announcement for details.
3. Our office will continue to monitor the progress of the pandemic and follow the guidance provided by provincial health authorities. We will announce a timeline to fully reopen our office and services at an appropriate time.
【Making Appointment】
Please visit our consular website (https://www.roc-taiwan.org/cayvr_en/cat/14.html) for application requirements before making an appointment. Please print and fill out the application form in advance and bring it with you when coming for your appointment.
1. Online Reservation (No Phone Reservation)
For urgent application due to emergency or humanitarian reasons, such as attending a funeral or visiting a critically ill family member, please briefly explain the situation and provide relevant proofs by emailing yvr@mofa.gov.tw
- funeral or critical illness: please provide death certificate, hospital notice and proof of relationship, etc.
- time sensitive application: please provide official documents, bank notice letters or contracts
2. Appointment Availability:
(1) New time slots for the next half-month will be available every 1st and 16th of the month, e.g.
Starting Sept. 1, appointments for Sept. 16-30 will be available for booking
Starting Sept. 16, appointments for Oct. 1-15 will be available for booking
Starting Oct. 1, appointments for Oct. 16-31 will be available for booking
Starting Oct. 16, appointments for Nov. 1-15 will be available for booking, etc.
(2) When all time slots are fully booked (the page will show “No availability”), please wait for the next set of appointments.
(3) Alternately, please check the website regularly as time slot may become available when someone cancels their appointments, or consider applying by mail.
3. Service Selection:
(1) Select the type of application that you want to make, and fill in all required information.
(2) For multiple applications, please specify the number of applications and the number of applicants at the remarks column before submitting.
【Appointment Confirmation, Modification and Cancellation】
1. Appointment Confirmation: Please check your appointment confirmation email from the online reservation system.
2. To change the time or cancel the reservation: Please click on "Reschedule Appointment" or "Cancel Appointment" at the bottom of the confirmation email should you need to do so.
3. If something happens on the day of your reservation, you must call this office at 604-689-4111 to cancel your reservation. Failing to come for your scheduled appointment could affect your right to make future reservations.
【Health Conditions】
1. Please do not come to this office if you have fever, cough, or other influenza symptoms.
2. Please wear a mask and keep a safe social distance when you come.
【Processing Times】(NEW: Starting from Sept. 16th)
  1. Visa: Applications are open in accordance with the regulations and instructions set forth by the Central Epidemic Command Center (CECC) of Taiwan and will adjust according to the global epidemic situation. Will inform by email or phone who meet the requirements upon approval.
  2. Passport: 25 working days
  3. Passport (Non-chipped, valid for 1 year): 10 working days
  4. Non-verifiable documentary authentication: 10 working days
  5. Documents need verification: Will inform by email or phone when ready.
  6. Certificate of Entry and Exit Date Record: 7 working days for photocopy, 20 working days for true copy.
【Application Inquiries】
For consular application documents required, please refer to the "Consular Services" information page on our website (https://www.roc-taiwan.org/cayvr_en/cat/14.html).
For other application-related questions, please email yvr@mofa.gov.tw or call the following numbers:
1. Passport: 236-885-9145
2. Visa: 236-885-9191
3. Documentary authorization: 236-885-9262
4. ARC and "Hong Kong, Macau and Mainlanders" Entry Permit: 604-689-4111 ext. 226
Please be patient as the phone call volumes are usually very high and we could not answer your right away. Please slowly and clearly leave your name and phone number with the phone voice mailboxes to help us respond as soon as possible.
※ The above procedure will be updated and adjusted as necessary.
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