本處領務網路預約暫訂實施至2021年9月15日
鑒於近來疫情穩定趨緩中，惟為遵守卑詩省重啟計畫相關防疫規定，本處採逐步開放
領務服務，相關內容調整如下:
一、 來處親辦之網路預約申請僅開放至9月15日止，預約說明詳如下方。
二、 自7月2日起全面接受郵寄申辦(含大溫哥華地區)，申辦方式請見本處官網公告。
三、 已完成網路預約者仍可依原定時間來處申辦，亦可選擇改為郵寄申辦，但請務必取消原先之預約(可點選「預約確認電郵」下方之「取消預約」選項)。
四、 本處將視9月疫情發展，並參考卑詩省防疫政策，於適當時間另行公告領務大廳對外開放時程。

【預約說明】
為節省您寶貴時間，預約前請務必先上本處領務網頁(網址: https://www.roc-taiwan.org/cayvr/)，瞭解申辦需知，預先填妥申請表件並列印後攜同來處申辦。

一、 採網路預約制(無電話預約服務)：
  1. 申辦前，請至本處預約網站Online Service Reservation System辦理線上預約。
  2. 預約網址：tecovancouver.com
二、 受理時間：​
    自6月16 日起，僅提供至9月15日為止之預約，惟目前預約情形多已額滿(額滿時螢幕將顯示"No availability)，敬請撥冗逕自至本處預約網站查看是否有民眾取消後之空缺，或改以郵寄申辦。
三、 服務項目：
  1. 請選擇「主要辦理」項目
  2. 辦理2人或2項以上之業務：請於輸入個人聯絡資料時，在「備註欄」加註其他辦理項目及人數。
四、 個資填寫方式：
  1. 姓氏：請填寫英文姓氏
  2. 名字：為保護您的個資，僅需填寫英文名字前3個字母(例如：英文姓名為Yi Ping Huang，名字欄位請填寫「Yip」)。
  3. 驗證身分證件：報到時請出示用以預約之護照或證件，俾利身分辨識。
    (1) 護照：請填寫護照號碼後4碼。
    (2) 遺失護照：請點選「其他」選項，並以其他政府核發附有照片之證件後4碼填列(如駕照)。
    (3) 無任何證件者及對網路預約有提問者：請電洽604-603-2928。
五、 預約確認、更改及取消：
  1. 預約確認函：預約後請記得查收預約確認電郵。
  2. 更改時間或取消預約：請於預約時間前一天之前，點選預約確認電郵下方之「更改預約時間」、「取消預約」選項進行修改。
  3. 如預約當天臨時有事，請務必致電本處總機604-689-4111取消預約，否則將註記失約乙次，將影響您日後預約權利。
  4. 對網路預約或取消有提問者：請電洽604-603-2928。
六、 注意事項：
  1. 為保障申請人及本處同仁健康，倘有發燒及咳嗽等症狀切勿前來申辦。
  2. 申辦時請佩戴口罩，並注意保持社交安全距離，共同做好防疫工作。

【取件時間】
一、 簽證： 依據臺灣中央流行疫情指揮中心視疫情及執行狀況，適時滾動調整核發各類簽證申請，符合核發條件者，待審核通過後，以電話通知取件。

二、 護照：
  1. 晶片護照：35個工作天
  2. 非晶片護照(一年效期)：18個工作天
三、文件證明：
  1. 無須查證之文件證明：20個工作天
  2. 需查證之文件證明：待收到查證單位回覆後，起算20個工作日，完成後以電話通知取件。
四、 入出國日期證明書：影本10個工作天，正本25個工作天。
五、 臨人字許可：7個工作天(限護照仍有效，單純申請臨人字許可)

【申辦諮詢】
一、 如欲詢問申辦所需文件，敬請參閱本處網站「領務」資訊網頁(網址
：https://www.roc-taiwan.org/cayvr/cat/12.html)。
二、 其他申請相關問題，請電郵 yvr@mofa.gov.tw 或致電以下諮詢專線：
  1. 護照：236-885-9145
  2. 簽證：236-885-9191
  3. 文件證明：236-885-9262
  4. 入出境紀錄、入籍申請定居證、「港、澳及大陸人士」入境臺灣：604-689-4111分機226
三、 倘來電查詢量多致無法即時接聽，敬請稍後再撥，或於語音留言信箱提供您的姓名及電話號碼(請說清楚以便盡速回復)。

※上述辦理程序倘有更新調整安排，將另行公告。

Online appointments will be available up to
​September 15, 2021

In alignment with BC’s restart plan, our office will be resuming normal consular services gradually while still complying with the health and safety guidelines. Adjustments are as follows:
  1. Online appointments for in-person services will be available up to September 15, 2021. Please see below for instructions on how to make an appointment.
  2. Starting July 2, 2021, our office will be accepting mail-in applications (including Greater Vancouver area). Please refer to the separate announcement for details.
  3. All applicants with booked appointment can still come for the scheduled appointment, or choose to mail in the application instead. If you choose to apply by mail, please cancel the original appointment by clicking the "Cancel Appointment" button in the "Appointment Confirmation Email".
  4. Our office will continue to monitor the progress of the pandemic in the coming months and follow the guidance provided by provincial health authorities. We will announce a timeline to fully reopen our office and services at an appropriate time.
【Making Appointment】
Please visit our consular website (https://www.roc-taiwan.org/cayvr_en/cat/14.html) for application requirements before making an appointment.
Fill in the application form in advance, print it out and bring it to our office or mail it to us for application.
  1. Online Reservation (No Phone Reservation):
    (1) Please go to our Online Service Reservation System to make an appointment.
    (2) Website: tecovancouver.com
  2. Timeframe:
    Beginning June 16, appointments will only be available up to September 15. At this time, most of the time slots have been booked (the page will show “No availability” when all time slots are fully booked). Please continue to check back the website as time slots may become available when someone cancels their appointment. If no appointment is available, please consider applying by mail.
  3. Service Selection:
    (1) Select the type of application that you want to make, and fill in all required information.
    (2) For multiple applications, please specify the number of applications and the number of applicants at the remarks column before submitting.
【How to Fill in your Application Information】
  1. Surname: Please fill in your English surname.
  2. Given Name: To protect your personal information, please type in only the first 3 letters of your English name only (e.g.: Yi-Ping HUANG, please fill in "Yip" in the first name field).
  3. Verification of Identification: Please present your passport or other government-issued ID while applying in person with this office.
  4. Passport: Please fill in the last 4 digits of your passport number.
  5. Lost Passport: Please click on the "Other official photo ID" option and fill in the last 4 yards of any other government issued photo ID (e.g. driver's license).
【Appointment Confirmation, Modification and Cancellation】
  1. Appointment Confirmation: Please check your appointment confirmation email from the online reservation system.
  2. To change the time or cancel the reservation: Please click on "Reschedule Appointment" or "Cancel Appointment" at the bottom of the confirmation email should you need to do so.
  3. If something happens on the day of your reservation, you must call this office at 604-689-4111 to cancel your reservation. Failing to come to apply at the reserved time twice could affect your right to make future reservations.
  4. If you have the questions about the reservation and cancellation, please call 604-603-2928 for assistance.
【Health Conditions】
  1. Please do not come to this office if you have fever, cough, or other influenza symptoms.
  2. Please wear a mask and keep a safe social distance when you come.
【Processing Times】
  1. Visa: Applications are open in accordance with the regulations and instructions set forth by the Central Epidemic Command Center (CECC) of Taiwan and will adjust according to the global epidemic situation. Will inform by email or phone who meet the requirements upon approval.
  2. Passport: 35 working days
  3. Passport (Non-chipped, valid for 1 year): 18 working days
  4. Non-verifiable documentary authentication: 20 working days
  5. Documents need verification: Will inform by email or phone when ready.
  6. Certificate of Entry and Exit Date Record: 10 working days for photocopy, 25 working days for true copy.
【Application Inquiries】
For consular application documents required, please refer to the "Consular Services" information page on our website (https://www.roc-taiwan.org/cayvr_en/cat/14.html).
For other application-related questions, please email yvr@mofa.gov.tw or call the following numbers:
  1. Passport: 236-885-9145
  2. Visa: 236-885-9191
  3. Documentary authorization: 236-885-9262
  4. ARC and "Hong Kong, Macau and Mainlanders" Entry Permit: 604-689-4111 ext. 226
Please be patient as the phone call volumes are usually very high and we could not answer you right away. Please slowly and clearly leave your name and phone number with the phone voice mailboxes to help us respond as soon as possible.
※ The above procedure will be updated and adjusted as necessary.
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